Monday, January 18, 2010

"Missing Pieces"


Hi Puzzlers,

Today’s topic is the notorious “Missing Piece.”

We got inspired to write about this when our office cat, Kramer, was caught red handed messing with our puzzle. Yes, that’s him. Don’t let the cute brute fool you-he is a trickster!

As we sorted through some of the many, many missing piece explanations we’ve received through the years, a pattern started to emerge. It appears several of our loving pets seem to share this prankster behavior. Continue reading the true stories of fellow puzzlers who have also been victims of these shenanigans!

“I wrote to you about a missing piece and you were exactly right! We found the missing piece yesterday out on the back porch. We’re blaming the cat.”

“Great News!” I found both of my missing pieces. One was actually under the felt of the puzzle roll-up system, which was under the puzzle itself. So how it got there is anybody’s guess. The other one is an even bigger mystery. It was under the paper covering the floor of my parrot’s cage. I’ve lived here long enough to know the house isn’t haunted. But I do have some suspicions about my dog and bird being in cahoots to cause some mischief! Seriously though, this is a strange one.”

“It showed up today. Right in the middle of the living room, which had been vacuumed more than once since its disappearance? I am highly suspicious that the cat had something to do with this mystery.”

“My little girl found the last piece on her Dad’s bathroom counter. I’m not sure if she brought it there or if our kitten did.”

Please note a missing puzzle piece is a relatively rare occurrence, considering the millions of puzzles that we sell. Very infrequently a piece is actually missing from the box but more likely, the piece has simply been misplaced somewhere in your home regardless of how experienced and careful you are with your puzzles.

We ask customers to allow a few days, keeping an eye out as they go about their day-to-day routine. Nine times out of ten the piece will show up, and not necessarily in the same room where the puzzle is being constructed – or, sometimes, not even in the same house!

If you feel you’ve searched thoroughly and still cannot find your missing piece, give us a call at 1-800-548-8009 extension 19.

Happy Puzzling!

P.S. Kramer has yet to admit to any wrong doing!

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